Last Updated: August 14, 2026
This Privacy Policy describes how Timber Custom Woods ("we," "us," or "our"), collects, uses, and protects your information. This policy applies to our primary website at https://timbercustomwoods.com and to our campaign opt-in page at https://timbercustomwoods.thedigitalrolodex.com/, which are the properties covered by this policy.
By using our websites or submitting information through our forms, you agree to the practices described in this Privacy Policy. Please also review our Terms of Service.
When you complete a form on our website or opt-in page, we may collect the following information that you voluntarily provide:
We may also automatically collect limited technical information (such as browser type and general usage data) to operate and improve our websites.
We use cookies, pixels, web beacons, and similar technologies to operate our website, remember your preferences, and understand how visitors interact with our site.
These technologies may collect technical and usage information such as your IP address, browser and device type, device identifiers, pages viewed, links clicked, and the referring web address.
We may use analytics and advertising technologies — including web analytics tools and conversion pixels — to measure website activity and the performance of our advertising campaigns. Information collected through your SMS opt-in is never used for third-party marketing and is handled as described in Section 6.
You can control or delete cookies through your browser settings. If you disable cookies, some parts of our website may not function properly.
We use the information you provide to:
Your phone number is used to send SMS messages only after you have provided explicit opt-in consent for the applicable message category.
SMS consent is collected exclusively on our opt-in page at https://timbercustomwoods.thedigitalrolodex.com/.
Providing your phone number alone does NOT create SMS consent.
Submitting the form alone does NOT create SMS consent.
SMS consent is created only when you manually check the applicable consent checkbox on the opt-in page.
We offer two separate and independent categories of SMS messages. Each category is optional and must be selected on its own; opting into one does not opt you into the other:
Appointment reminders, confirmations, service updates, and account notifications.
Promotions, special offers, discounts, and product announcements.
You may choose either category, both, or neither. Consent for each category is captured separately through its own checkbox.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency varies depending on your interactions with us and the message categories you have opted into. Message and data rates may apply. These charges are billed by and payable to your mobile service provider.
You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, you may receive one final confirmation message acknowledging your request. Following that confirmation, no additional SMS messages will be sent to you unless you later provide consent again.
For help or assistance with our SMS program, reply HELP to any message, or contact us at [email protected].
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. We store data using reasonable administrative, technical, and physical safeguards designed to protect it against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Our website, services, and SMS program are intended only for individuals who are at least 18 years old. We do not knowingly collect personal information from, or obtain SMS consent from, anyone under the age of 18. If you believe someone under 18 has provided us with personal information, please contact us so we can remove it.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions about this Privacy Policy, please contact us: